Policies
Returns
Our first priority is to have happy customers. Please contact us if there is an issue with anything purchased from us that you think should be returned. If we have made a mistake, we will make every effort to correct that mistake. Please remember that returns, exchanges, and the like are solely at our discretion.
If there is nothing functionally wrong with the product and Brute Dynamics made no mistake with your order, we will continue to make the best effort toward your satisfaction. That being said, returns and exchanges are at our discretion. We will not accept product that is not in sellable condition. A 10% restocking fee will be charged as Brute Dynamics is charged a credit card fee anytime we run the credit card machine. If any item was successfully packaged and shipped to you, shipping will not be refunded as the services billed by the USPS or FedEx was completed.
Shipping
We ship through FedEx and USPS only.
Please note that FedEx Express only ships on business days. Express orders such as FedEx Overnight sent to us on Friday, Saturday, or Sunday does NOT guarantee delivery on the following Monday morning. Express shipping only covers time to deliver from FedEx to you, it does not guarantee instant or overnight order processing. Order processing, regardless of shipment method, still requires receiving the order, picking, packaging, and drop off.
We only ship to the United States. Some products have restrictions as to where they can be shipped within the United States. It is impossible for us to know all of these restrictions. As a buyer, you are responsible for knowing if you are allowed to receive this item into you state, county, city. By placing an order with us, you are indemnifying Brute Dynamics from harm as a result of your purchase.
We or our website will estimate shipping costs for you.
Most non-FFL items will ship out within 24 hours. However please allow 24 to 72 hours for order fulfillment. A shipping label and tracking number being generated does not mean the products have necessarily left the business. Once your product enters USPS or FedEx possession, we have no control over the speed of shipping.
FFL items will ship out after we have received everything that is required. Delays are often as a result of the receiving FFL not reaching out to us. Most items will ship out within 24 hours of receiving everything that is required. However please allow 24 to 72 hours for processing. A shipping label and tracking number being generated does not mean the products have necessarily left the business. Once your product enters FedEx possession, we have no control over the speed of shipping.
Shipments from Private Parties
Brute Dynamics will accept firearms shipments from private sellers. Many FFLs will not. Contact us prior to shipping any firearm to us. The seller must provide us a legible copy of their driver's license before they ship to us. Please email to hello@brutedynamics.com. The firearm must be shipped with insurance and Adult signature required. The seller must include receipt detailing the buyer's name and contact information as well as the selling price.
Bringing Firearms To Our Location For Transfer
Any firearms brought to our location must be unloaded and in a container. Please allow our employees to safety check the firearm before handling the firearm yourself.
Please do not pull a firearm out of your waistband under any circumstances. If you are carrying a concealed handgun, please keep it concealed.
Layaways
Layaways are not offered by Brute Dynamics. We will accept on a case by case basis and 50% Non-Refundable deposit to hold an item or for a custom build. Payment in full and the start of the DROS must be within 30 days of the initial deposit.
Firearm Cancellation/Denial Policy
Orders placed on our website are final. Consider your order before entering your credit card for payment. Credit card processing, pulling an packing your order for shipment costs us time and money. Brute Dynamics, at it's sole discretion will consider cancellation or change requests. While we're under no obligation to do so, Brute Dynamics wherever possible may provide options to the customer. If Brute Dynamics agrees to cancel an order and provide a refund, there will be a minimum 10% cancellation/ restocking fee. This does not apply to special orders or custom builds.
If you put down a deposit on a special order or for a custom firearm build and decide to cancel after 7 days of the deposit or after the order has been placed by Brute Dynamics or after the build has started, you will have forfieted your deposit and it will not returned to you.
Special Order Policy
All custom/special orders must be paid in full in advance. Once placed, all special orders are FINAL.
Storage Fees:
Terms and Conditions:
Agreement between User and www.brutedynamics.com
Welcome to www.brutedynamics.com. The www.brutedynamics.com website (the "Site") is comprised of various web pages operated by Brute Dynamics Inc DBA VC Defense. www.brutedynamics.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.brutedynamics.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www.brutedynamics.com is an E-Commerce Site.
The purpose of our website is to provide customers with convenient access to a range of firearms parts, accessories, ammunition, and related products. While our physical store in Thousand Oaks remains central to our operations, our e-commerce platform allows us to extend our offerings online. Customers can shop for parts and accessories directly through our site, with the option to place deposits or purchase firearms and ammunition for in-store pickup or shipment to a licensed Federal Firearms Licensee (FFL) for compliance with local and federal regulations.
Privacy
Your use of www.brutedynamics.com is subject to Brute Dynamics Inc DBA VC Defense's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting www.brutedynamics.com or sending emails to Brute Dynamics Inc DBA VC Defense constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Brute Dynamics Inc DBA VC Defense is not responsible for third party access to your account that results from theft or misappropriation of your account. Brute Dynamics Inc DBA VC Defense and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
Brute Dynamics Inc DBA VC Defense does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.brutedynamics.com only with permission of a parent or guardian.
Cancellation/Refund Policy
Our policy is that all sales are final. However, we are committed to customer satisfaction and encourage you to reach out if you experience any issues. While we do not generally offer refunds, we are happy to review concerns on a case-by-case basis to ensure a fair resolution. Please contact us at hello@brutedynamics.com with any questions or issues.
Links to Third Party Sites/Third Party Services
www.brutedynamics.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Brute Dynamics Inc DBA VC Defense and Brute Dynamics Inc DBA VC Defense is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Brute Dynamics Inc DBA VC Defense is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Brute Dynamics Inc DBA VC Defense of the site or any association with its operators.
Certain services made available via www.brutedynamics.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.brutedynamics.com domain, you hereby acknowledge and consent that Brute Dynamics Inc DBA VC Defense may share such information and data with any third party with whom Brute Dynamics Inc DBA VC Defense has a contractual relationship to provide the requested product, service or functionality on behalf of www.brutedynamics.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use www.brutedynamics.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Brute Dynamics Inc DBA VC Defense that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Brute Dynamics Inc DBA VC Defense or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Brute Dynamics Inc DBA VC Defense content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Brute Dynamics Inc DBA VC Defense and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Brute Dynamics Inc DBA VC Defense or our licensors except as expressly authorized by these Terms.
Third Party Accounts
You will be able to connect your Brute Dynamics Inc DBA VC Defense account to third party accounts. By connecting your Brute Dynamics Inc DBA VC Defense account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
International Users
The Service is controlled, operated and administered by Brute Dynamics Inc DBA VC Defense from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Brute Dynamics Inc DBA VC Defense Content accessed through www.brutedynamics.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
Indemnification
You agree to indemnify, defend and hold harmless Brute Dynamics Inc DBA VC Defense, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Brute Dynamics Inc DBA VC Defense reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Brute Dynamics Inc DBA VC Defense in asserting any available defenses.
Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Brute Dynamics Inc DBA VC Defense agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. BRUTE DYNAMICS INC DBA VC DEFENSE AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
BRUTE DYNAMICS INC DBA VC DEFENSE AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. BRUTE DYNAMICS INC DBA VC DEFENSE AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BRUTE DYNAMICS INC DBA VC DEFENSE AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF BRUTE DYNAMICS INC DBA VC DEFENSE OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Termination/Access Restriction
Brute Dynamics Inc DBA VC Defense reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Brute Dynamics Inc DBA VC Defense as a result of this agreement or use of the Site. Brute Dynamics Inc DBA VC Defense's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Brute Dynamics Inc DBA VC Defense's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Brute Dynamics Inc DBA VC Defense with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Brute Dynamics Inc DBA VC Defense with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Brute Dynamics Inc DBA VC Defense with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Brute Dynamics Inc DBA VC Defense reserves the right, in its sole discretion, to change the Terms under which www.brutedynamics.com is offered. The most current version of the Terms will supersede all previous versions. Brute Dynamics Inc DBA VC Defense encourages you to periodically review the Terms to stay informed of our updates.
Contact Us
Brute Dynamics Inc DBA VC Defense welcomes your questions or comments regarding the Terms:
Brute Dynamics Inc DBA VC Defense
3166 E Thousand Oaks Blvd
Thousand Oaks, California 91362
Email Address:
hello@brutedynamics.com
Telephone number:
(805)380-6486
Effective as of November 01, 2024
Privacy Policy:
Our Privacy Policy explains how we collect, use, and protect your personal information. Please read it here: Privacy Policy.